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All Milwaukee Public Libraries Closed ...

Sunday, Dec. 21, Wednesday, Dec. 24 and Thursday, Dec. 25 for Christmas.

All Milwaukee Libraries Closed ...

Sunday, Dec. 28, Wednesday, Dec. 31 and Thursday, Jan. 1, 2015 for New Year's.

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Current Opportunities

One-time Opportunities

Saturday, November 22
East Grand Opening 12 p.m.-5 p.m. (East Library)

Monday, December 1- Saturday, December 13
Make Your Own Gingerbread House (All library locations)

Ongoing Opportunities
Computer Assistant

Welcome Ambassador
Outreach Ambassador
Drop-inTutor

Computer Assistant [online application]

Provide technology support for the library by assisting patrons with basic technology needs related to the public computers, internet and our library Wi-Fi. Perform basic patron services; assist with setting up an email account, fill out an online form, print bank statements, apply for benefits and create an account in a job search website. Be present, visible, and available to patrons who are printing from computers, photocopying, and scanning documents. 

Opportunity is available at all Milwaukee Neighborhood libraries. 

Qualifications: 

• Minimum of 18 years of age, High School diploma or GED 
• Ability to be patient, positive, respectful, approachable, flexible and naturally curious 
• Enjoy helping people and able to work with diverse individuals of any age and ability 
• Strong familiarity with the internet, Microsoft Office, and navigating websites 
• Good communication and listening skills 
• Successfully complete training and orientation 

Responsibilities and Expectations: 

• Walks throughout the building assisting people with technology questions
• Assists with copier, printer, scanner, desktop, laptop and hand held device queries 
• Assists with directional questions and directing patrons to the right staff person 
• Model appropriate library behavior and help to convey the MPL Code of Conduct 
• Call the library in advance if unable to report for assigned shift 
• Provide two weeks’ notice for resignation 
• Complete records of statistics, tasks completed, and timesheet 
• Communicate with Branch Manager or Librarian-in-Charge regarding questions and 

problems 


Welcome Ambassador [online application]

Help establish a welcoming tone with patrons as they enter the building. Provide services to guests that will make them feel welcome and create a “Library Culture,” indicating norms for proper behavior and conduct. Greeters should serve as role models and help communicate expectations to those with whom they have credibility. 

Opportunity is available at all Milwaukee Public Neighborhood libraries. 

Qualifications: 

• Minimum of 18 years of age, High School diploma or GED 
• Ability to be patient, positive, respectful, approachable, flexible and naturally curious 
• Enjoy helping people and able to work with diverse individuals of any age and ability 
• Good communication and listening skills 
• Successfully complete training and orientation 

Responsibilities and Expectations: 

• Welcome library patrons as they enter the building 
• Assist with directional questions and directing patrons to various areas of the building, or to the right staff person 
• Provide general information about amenities the library offers 
• Distribute selected printed material regarding MPL 
• Provide general assistance to support MPL staff during events and programs 
• Model appropriate library behavior and help to convey the MPL Code of Conduct 
• Call the library in advance if unable to report for assigned shift 
• Provide two weeks’ notice for resignation 
• Complete records of statistics, tasks completed, and timesheet 
• Communicate with Branch Manager or Librarian-in-Charge regarding questions and 

problems 


Outreach Ambassador [online application]

Represent Milwaukee Public Library at outreach events throughout the City of Milwaukee, staff resource tables at health fairs, community block parties, etc.

Requirements:

Comfortable talking to people; outgoing, friendly; comfort and knowledge of City of Milwaukee. Trained/knowledgeable about Milwaukee Public Library locations and services.

Qualifications:

Minimum of 18 years of age, High School diploma or GED 
Ability to lift 50 pounds, ability to stand for a few hours at a stretch as event needs (chairs are usually available)
Adaptable, flexible to change as event logistics change
Ability to be patient, positive, respectful, approachable, flexible and naturally curious 
Enjoy helping people and able to work with diverse individuals of any age and ability 
Good communication and listening skills 

Successfully complete training and orientation 


Drop-In Tutor [online application]

Help students determine and achieve self-identified short term goals or meet immediate needs when they visit the library’s drop-in tutoring program. To make appropriate referrals to area literacy service providers for adult students to receive help in reaching their long term goals.

Drop-in tutoring occurs at tables in the public areas of 7 Milwaukee Public Library locations during day and evening hours, Monday-Saturday.

Atkinson
Center Street
Central
Forest Home
Mill Road
Tippecanoe
Washington Park

Qualifications:

18 years of age, speak English well, have basic knowledge of reading, writing and math. –no previous teaching experience is necessary
Ability to be patient, positive, respectful, approachable, flexible and naturally curious
Enjoy helping people and able to work with diverse individuals of any age and ability
Willing to commit to a minimum of 6 months to 1 year of service and be dependable and prompt for assigned drop-in sessions
Good communication, listening and organizational skills
Successfully pass a criminal background check and complete tutor training and orientation
Be respectful of student needs and maintain confidentiality
Bilingual skills or willingness to work with English Language Learners is desirable

Responsibilities:

Ability to navigate library with help from librarians and seek assistance when needed
Call the library in advance if unable to report for assigned tutoring session
Two weeks’ notice for resignation
Complete records of tutoring sessions and volunteer time
Communicate with Branch Manager or Librarian in Charge regarding questions and problems

Training & Resources:

7.5 hours of initial training and 1.5 hours of orientation
Initial training includes handbook of resources, ideas and tutoring tools
Staff, printed and computer resources available for use and self-study at the library